In today's business world speed and agility are key. Organizations face significant challenges in scaling and managing their global Information Technology infrastructure while effectively reducing costs. Access to best in class tool sets, hardware, software and even niche technology experts are often unattainable due to constricting budgets.
Nyterra's Managed Service Provider, (MSP) expertise, using IT professionals from various parts of the world, spans across industry verticals in order to provide an unbiased and dynamic approach to managed IT support services. Nyterra thrives as a trusted advisor to its clients, a distinction from being a “repairman.”
We do not wish to operate in a break/fix IT support environment which is unpredictable and unsustainable. In a break/fix model, breakdowns are incentivized by repetitious, lengthy fixes that increase billable hours. We believe this IT support model is difficult to control and manage and will prevent Nyterra from providing the best service to its clients.With Nyterra’s Managed Services model, our incentive is to keep our clients’ IT infrastructure up and running with as little disruption as possible. Our business model and our Professional IT Team focus allows us to have parallel business motives, instead of opposing objectives that make it mutually beneficial for both our clients and our organization. Nyterra Managed Services provides consulting, server hosting, hosted exchange, remote infrastructure monitoring and maintenance, VoIP hosting, backup and disaster recovery, applications management and U.S.-based Tier 1, Tier 2, Tier 3 (you select the level of support you want) 24x7 Help Desk services. We design, install and manage servers, workstations, desktops and networks in multi-location environments around the globe.
Nyterra Managed Services can assist you in designing, supporting and managing your management information systems and IT infrastructure while at the same time lowering your overall IT costs. Our solutions are based on the shared use of a large investment in staff and technology and not based on the capital budget of a single organization.